Comfortable bed and a spacious room to stretch out in. The breakfast spread had a variety of options like cereal, cookies, yogurt, eggs, and yummy hot waffles 🥞.

Booked a room in the window on the bench area. The hotel served eggs, cereal, yogurt, cookies and hot waffles for breakfast.

I had a real good stay and would stay here again, thank you. Had facilities needed in my suite, including a microwave oven, a fridge, tea and coffee making equipment. I loved their easy check in and the service was GREAT.

The rooms here are cozy and come with air conditioning, and the beds are comfortable.

Clean, convenient to historic area & restaurants. Also, free use of internet.

No remote for TV. Did nothing to resolve the problem. Closet doors broken and off hinges. Fell on daughter’s head as she was changing. No lights in pool area. Heater broken.

I would definitely recommend the place. Had a very good stay for a night on a road trip. The location was nice and amazing in a good area, near restaurants and the interstate. I've been coming to Springfield for 13 years and the plaza. Additionally, I went to the lake, it's a 30-minute walk away.

Not much. Accommodations where pedestrian at a cost I could have assumed at a more luxurious hotel. Very disappointed,.

Decor, accommodations, features, value all were/are below par.

I like how comfortable the room was. I felt safe. I also liked the hawkeye keycard!!

This place is tidy and cozy with helpful staff providing a really pleasant experience, rooms are a good size with effective air conditioning and reasonable prices.

Staff was great. Room was ok would stay again

Could use remodeling, paint, better breakfast selections

The breakfast that was provided was delicious. Thanks for that! The lighting was excellent and convenient. I loved that the hotel provided a colored "make-up remover" wash cloth. I always feel terrible when I soil white washcloths while taking off my make up, because I know they are bound to be thrown away due to staining. Good idea to have the prompt card for sheet changes. I think it's important customers have an option to have them changed regularly, but you add a little "nudge" toward getting them to opt for a second-day sheet change at least! Finally, the employees were very friendly! The morning front desk receptionist (male) was helpful in getting a receipt emailed to me and double checked to make sure breakfast was sufficient and well-stocked at all times. Upon check in, the evening shift receptionist was laid back, and I was able to talk to him easily. Still, I wasn't sure he was working at the hotel at first because he lacked any sort of uniform, but instead looked dressed as if he had just finished an evening out (which looked sharp, but just not what I expected with a hotel staff attire...maybe other hotels need to allow a more trendy dress code!). None-the-less, uniformity helps with image branding, so despite his sharp appearance, I was thrown off a little and that had me questioning the remainder of my stay.

The beds seemed sunken-in, as if they had been slept in for many years without being rotated or mattresses flipped. Furniture and layout could use updating...I Felt as if I was kind of walking into a time warp. Moving the furniture around might even help with this, so it will not feel as if the rooms have been unchanged for so long.

Cozy beds and a big TV with satellite channels, also a microwave and fridge. Nice spot on a quiet street, and the rooms are roomy. 🌟

Convenience

Did not get room that I reserved and had to double check for a fridge in room

The conveinence and politeness of management

Comforters were too thin for the winter; needed to request other blankets